Why has MiPhone changed to Claro?
MiPhone (Oceanic Digital) was recently acquired by América Móvil. MiPhone customers are now a part of the América Móvil network, one of the world’s largest mobile network operators.

Why was the name Claro chosen?
Claro is the flagship brand used by América Móvil in most countries where it does business. Claro is the leading telecommunications company in 8 countries with a track record of highly successful and rapid growth in all these markets.

Who is América Móvil?
América Móvil is the leading wireless provider in Latin America and the fourth largest worldwide with more than 130 million customers.

Will the cellular coverage change?
Cellular coverage will be improved under Claro as customers will now be served by a more powerful network

Is roaming and/or coverage in the USA affected?
The implementation of the new network will drastically improve roaming services and/or coverage in the USA.

Will my service contract be cancelled or altered in any way?
Existing CDMA services will remain unaltered. However, customers who require their numbers to be migrated will have to cancel existing CDMA services and signup for GSM services.

If I switch from the MiPhone to the Claro network, will I have to change my phone number?
No. MiPhone customers who wish to switch to Claro have the option of using their existing phone number.

Where can I purchase a Claro phone and/or subscribe to Claro services?
You can purchase your Claro phone at any approved Claro outlet. Click on the “Store Locator” link to find locations near you.